Privacy Policy

Learn how Kréte collects, uses and protects your personal information, and how we respect your privacy when you use our website.

Last Updated: July 2026

Kréte is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Kréte is the data controller responsible for the personal information collected through this website.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us using the details provided on our Contact page.

Information We Collect

We may collect personal information when you:

  • Submit an enquiry through our contact form.

  • Contact us by email or telephone.

  • Request product information or a quotation.

  • Subscribe to marketing communications (where available).

This information may include:

  • Name

  • Company name

  • Email address

  • Telephone number

  • Project information

  • Any information you choose to include in your enquiry

We also collect limited technical information automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of your visit

This information is collected using analytics and cookies.

How We Use Your Information

We use your information to:

  • Respond to enquiries.

  • Provide quotations or product information.

  • Improve our website and services.

  • Maintain website security.

  • Comply with legal obligations.

We will only send marketing communications where you have requested them or where we have another lawful basis to do so.

Lawful Basis

We process personal data under one or more of the following lawful bases:

  • Your consent.

  • Performance of a contract or steps prior to entering a contract.

  • Legitimate business interests.

  • Compliance with legal obligations.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our website or business, including:

  • Website hosting providers

  • Email providers

  • IT support providers

  • Analytics providers

These organisations only process information on our behalf and are required to keep it secure.

Data Retention

We only retain personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

Your Rights

You have the right to:

  • Access your personal data.

  • Request correction of inaccurate information.

  • Request deletion of your information where appropriate.

  • Restrict or object to processing.

  • Withdraw consent where processing is based on consent.

  • Request transfer of your data where applicable.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Security

We take appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction.

However, no internet transmission can ever be guaranteed to be completely secure.

Cookies

This website uses cookies. Please see our Cookie Policy for further information.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

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